Legal
Last updated: 18 October 2026
This policy lists every cookie and similar browser storage item that Kanue uses on kanue.io, in the Kanue app, and in client portals hosted on Kanue. It forms part of our Privacy Policy.
A cookie is a small file a website stores in your browser. Browser storage ("localStorage") works in a similar way but is never sent to our servers.
These make the service work, so they do not need your consent. You can block them in your browser, but signing in will then stop working.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| __session, __client_uat, __client | Clerk, for us | Keeps you signed in to your Kanue account and protects the sign-in from forgery. Names may carry a short suffix. | Session, up to the length of your sign-in |
| kanue_active_workspace | Kanue | Remembers which workspace you last opened if you belong to more than one. | 1 year |
| portal_session | Kanue | Keeps a client signed in to a client portal after they use their sign-in link. | 30 days |
| __cf_bm | Cloudflare, for us | Set only when Cloudflare’s bot protection is active. Tells real visitors apart from automated traffic. | 30 minutes |
We use Google Analytics on the kanue.io marketing site to see which pages are useful. These cookies are set only if you choose "Accept all" or switch analytics on in Cookie settings. They are never used in the Kanue app or in client portals, and we do not use them for advertising.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes one visitor from another so we can count visits to the marketing site. | 2 years |
| _ga_<ID> | Google Analytics | Keeps track of a visit across pages of the marketing site. | 2 years |
| Name | Purpose | Lasts |
|---|---|---|
| kanue-cookie-consent | Remembers your cookie choice, so we do not ask on every page. | 12 months, then we ask again |
| theme | Remembers whether you chose the light or dark theme. | Until you clear it |
When you pay a Kanue subscription, or pay an invoice through a business that uses Kanue, you are taken to a page run by the payment provider, such as Stripe, PayPal or GoCardless. That provider sets its own cookies on its own website for security and fraud prevention, under its own cookie policy.
You can change or withdraw your analytics choice at any time from Cookie settings in the footer of the marketing site. If you withdraw consent, we stop Google Analytics and delete its cookies. You can also delete cookies at any time in your browser settings.
Questions about cookies: privacy@kanue.io.